FAQ

Summer Get Away FAQ

Select a category to find answers to common questions.

REGISTRATION & PAYMENTS
How do I register? (No paper applications)

Paper applications are NOT available. All registrations must be completed through CampDoc.

Requirements: You need an email address, full personal/medical info, and payment details (Credit/Debit card or Bank Routing/Account numbers). If you do not have a card, you may use a prepaid card from a retail store.

What is the order for registering a family or group?
To ensure proper housing and pricing, please register in this specific order:

  1. Guest-Requiring Care: Register the individual with the disability first. (The fee for one parent/guardian is included here).
  2. Personal Care Staff: The parent/guardian then registers themselves separately under this option.
  3. Other Screened Participants: Additional parents or siblings not requiring care register last under the Family Member rate.

Multiple people can be registered under one email/login, but each person must have their own individual profile.

What is the Refund & Cancellation Policy?
  • Full Refund: If Special Touch is unable to accept an applicant, a 100% refund is provided.
  • Cancellations: NO tuition refunds for cancellations made less than 2 weeks prior to the Get Away.
  • Handling Fees: Refunds requested more than 2 weeks out are minus a $10 fee + 4.25% transaction fee.
  • Method: Refunds are issued to the original card or by mailed check (allow 6 weeks).
  • Note: Refunds are only given in the same calendar year payment was made. Tuition is not tax-deductible.
Does Special Touch bill Service Agencies?

NO. Billing to Service Agencies is the sole responsibility of the applicant or guardian. We do not bill third parties directly.

USING THE CAMPDOC SYSTEM
How do I fix wrong info or sign the Guardian Authorization?

Fixing Info: Highlight and retype most fields. For account login changes (like your email address), contact Central Processing.

Guardian Signature: If the guardian is not the person completing the form, contact Central Processing to have the guardian’s email added to the account so they can log in and sign.

Red circles, Reference forms, and Technical Issues
Red Circles: This means information is missing. Scroll down to find red fields. Returning users must click “Confirm Information” for each section.

Reference Forms: Must be submitted online at this link.

Tech Issues: Use Chrome or Edge. Ensure you scroll to the bottom to click “Next.” Call CampDoc support at 734-619-8300 x2 for site errors.

PARTICIPATION & AFTER COMPLETING
Are masks, vaccinations, or immunizations required?

Masks and immunizations are personal choices; vaccinations are NOT required. State law requires us to collect immunization records for participants under 18. If you wear a mask, please bring your own supply.

Does Special Touch Ministry Provide or Arrange Transportation?

NO, Transportation to and from the Special Touch Ministry program is the sole RESPONSIBILITY OF THE PARTICIPANT. From time to time, participants or volunteers may choose to make private transportation arrangements with other individuals. Any such arrangements are made independently by the parties involved and are NOT arranged, sponsored, directed, or provided by Special Touch Ministry, Inc.

What do I do after the health profile is finished?
Once complete, a green box will appear. Note: This does NOT mean you are accepted yet.

  • Coordinators must review housing and care before sending acceptance letters (approx. 2 weeks before camp).
  • Keep an eye on mail/email. Do not unsubscribe from CampDoc emails or you will miss all updates.
Ministry Position on Gender Identity

As a faith-based organization, our position on Gender Identity and Homosexuality can be reviewed at this link.

NEED MORE HELP? Email cpo@specialtouch.org